Privacy policy

  1. This Privacy Policy lays down rules of processing and protection of personal data given by the users in connection with their use of services offered by the Facility’s website
  2. The administrator of personal data contained on the website is Energoutil Sp. z o.o., Ełk 19-300, Nowa Wieś Ełcka ul. Ełcka 1A, entered in the Register of Entrepreneurs under the Tax Number (NIP): 8481862793 (hereinafter: Administrator).
  3. The Facility informs that giving the personal data is a contractual and legal requirement (documenting the transaction by issuing VAT invoice). Failure to provide the personal data prevents the conclusion of the contract with the Facility as well as the issuing of VAT invoice.
  4. The legal basis for processing of the Guest’s personal data collected by the Facility is the accommodation contract.
  5. The legal basis for processing of the Guest’s personal data for the marketing purposes is the Guest’s consent. The Facility informs that the consent might be withdrawn at any moment. The consent withdrawal does not affect the validity of processing which took place before the withdrawal.
  6. The legal basis for processing of the Guest’s personal data by monitoring is protection of their interests and protection of interests of other physical persons, as well as a justified purpose of the Administrator.
  7. The purpose of processing of the personal data of the Facility’s Guests is:
    • Conclusion of the accommodation contract.
    • Pursuing potential claims for damages caused by the Guest suffered by the Facility or defence against Guest's claims on the Facility.
    • Documenting the performance of the service for tax and statistical purposes.
    • Processing of the complaints.
    • Provision of marketing information and offers regarding products and services of the Facility.
    • Ensuring the safety of the Facility’s Guests and other persons staying on the premises.
  8. The Facility transfers the personal data to the following categories of entities:
    • Companies providing IT support services and IT software to the Facility;
    • Accounting companies providing accounting services;
    • Transport and taxi companies in case of ordering transport or courier service by the Guest;
    • Suppliers of legal services (law firms) who provide legal advice and legal representation in case of civil law claims.
  9. Personal data:
    • Collected pursuant to the concluded accommodation contract will be processed for a period of limitation of tax or civil claims of the Facility or the Guest, depending on which of these events occurs later,
    • Collected pursuant to the consent will be processed during the validity of consent for marketing purposes,
    • Collected via the CCTV will be processed for 30 days from the day of recording, and will then be permanently deleted, unless a video surveillance recording needs to be retained for a longer time due to certain special circumstances (such as an accident).
  10. The Guest has the right to access their personal data, as well as to correct it, delete it, limit its processing, transfer it and object to the processing.
  11. The Guest has the right to lodge a complaint with a supervisory authority regarding processing of their personal data if they consider that the processing of their personal data has been infringed.
  12. The Administrator reserves the right to change the Privacy Policy of the website which might be caused by the development of the internet technology, possible changes to existing personal data protection laws and website development. We will inform the users about all changes in a visible and understandable way.